Refund policy
Refund & Return Policy
At DASTAN, we take pride in the quality and craftsmanship of every piece.
If you are not fully satisfied with your order, eligible items may be returned or exchanged subject to the conditions below.
Returns & Exchanges
Requests for returns or exchanges must be made within 7 days of delivery.
Items must:
- be unused and unworn
- remain in original condition
- include original tags and packaging
Non-Returnable Items
We do not accept returns or exchanges for:
- worn or damaged items
- customized or altered products
- items returned without prior approval
Refunds
Approved refunds will be processed to the original payment method within 7–14 business days after inspection and approval.
Shipping charges are non-refundable unless the incorrect or defective item was received.
Exchanges
Exchanges are subject to product availability.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
For return or exchange requests, please contact:
Email: dastanoriginals26@gmail.com
Phone/WhatsApp: +974 77659772